AI Automations Program Manager

Vocal Media is seeking an AI Automations Program Manager to turn creative ideas into scalable, AI-driven workflows. This role focuses on building and improving content production systems so teams can create high-quality content more efficiently—from brainstorming to publishing. You’ll work across teams to connect creative strategy with execution, helping drive innovation, consistency, and overall performance across Vocal’s content ecosystem.

CreativeSystems Execution & Support

• Support the Director of AI Creative Strategy in translating creative vision into scalable systems and workflows.
• Help operationalize creative strategy into repeatable frameworks for AI-powered content production.
• Collaborate across Vocal teams to ensure outputs align with brand voice, cultural relevance, and platform-native storytelling.
• Identify opportunities to improve efficiency across ideation, production, and publishing workflows.

AI Production Workflows & Automation

• Build, manage, and optimize AI-driven content production workflows.
• Develop and maintain modular creative systems (prompts, templates, pipelines) to enable consistent, high-volume output.
• Partner with technical and operations teams to integrate tools and reduce manual work across production.
• Test and implement new AI tools and features to improve creative output and efficiency.

Team Management & Enablement

• Manage and support a small team focused on AI-assisted content production and automation.
• Provide hands-on guidance in building workflows, using tools, and executing within creative systems.
• Assist in onboarding and training team members on AI tools, automation processes, and best practices.
• Ensure team outputs meet quality, speed, and creative standards.

Creative Operations & Workflow Optimization

• Help design and maintain workflows for content production, approvals, and delivery.
• Document systems, processes, and best practices for broader team adoption.
• Identify bottlenecks and implement improvements to increase speed and scalability.
• Partner with Program Managers to align creative workflows with timelines and deliverables.

Performance & Iteration

• Track performance of content and workflows to identify opportunities for improvement.
• Use insights and data to refine prompts, templates, and production systems.
• Support reporting and feedback loops to continuously improve creative output and efficiency.

Cross-Functional Collaboration

• Act as a day-to-day bridge between creative direction and technical execution.
• Collaborate with Social Media Managers and Program Managers to ensure smooth workflow execution.
• Support experimentation efforts by helping turn new ideas into working production systems.

Required

• 3–5 years of experience in content creation, creative production, digital operations, or automation-focused roles.
• Strong understanding of short-form, social-first content (TikTok, IG Reels, YouTube Shorts).
• Experience building or maintaining workflows (automation tools like Zapier/Make, or equivalent systems).
• Some experience managing or mentoring others (formal or informal).
• Strong organizational and systems-thinking skills.
• Familiarity with content performance tracking and optimization.
• Ability to balance creative thinking with operational execution.
• Clear communication skills and comfort documenting processes.
• Deep awareness of internet culture, trends, and platform behavior.

Preferred

• Experience working closely with creative or innovation leadership.
• Familiarity with prompt engineering or modular content systems.
• Exposure to APIs, no-code tools, or lightweight technical integrations.
• Experience in fast-paced, experimental environments.

• Health insurance covered at 90% for full-time employees; Dental and Vision available
• Unlimited PTO and sick leave
• 401(k) plan & company contribution