(Canada) Senior UX Designer, Life Sciences

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives.

**Travel to Office expectations**

For Remote Roles: As this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: As this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Must have portfolio attached for eligibility*

Job Summary:

PointClickCare is looking for a talented Senior UX Designer interested in making a real difference in human lives. By improving the usability of our platform, you will be enabling care professionals to make better informed decisions for their patients and directly impact their success. The ideal candidate has a keen eye for design, strong interpersonal and empathetic skills, an analytical mind, and an ability to thrive in a complex and fast-moving environment.

Reporting to our Manager, UX, you will be deeply involved cross functionally with the Product and Engineering teams. By building relationships with our users, representatives, customer success and other groups, you will holistically improve the usability of our platform in a way that is in touch with our users' needs.

Duties and Responsibilities:

Conducting user research and testing
Creating mockups to articulate functionality and design
Refining user personas and mapping journeys
Championing best practices in user experience design
Collaborate with Product Management to Iterate on strategic execution
Collaborate with Engineers and QA to ensure accurate implementation

Your Key Strengths:

Expert level of professional UX design experience
Strong eye for visual design - let's have the best UI in healthcare
Experience with AI prototyping tools
Flawless attention to detail
Experience procuring qualitative and quantitative data
Experience working in an agile environment
Expertise with established and emerging design practices
Ability to manage competing priorities
Passion for helping others and fostering relationships throughout the org
Creative and analytical mindsets
We don't touch code, but working knowledge of HTML and CSS is helpful for discussing specs with engineers
Expertise in design and prototyping tools such as Figma, Adobe, Protopie, etc
Experience in usability testing and analytics platforms

$90,000 - $115,000 a year

DCS Corporation

(Canada) Senior UX Designer, Life Sciences