Design Director - MetaMask (Transactions)
About MetaMask
We’re building for a future where the internet and world economy empowers people through interactions based on consent, privacy, and free association. Where both communities and individuals flourish. To accomplish that, we’re working hard to make web3 accessible for everyone around the world.
MetaMask is both a crypto wallet and a gateway to the decentralized web. Our tools help people create communities, play video games, access financial services, make payments, invest in assets, protect against economic turmoil, and more. Our browser extension and mobile platforms meet the needs of millions of users and developers across the world.
Originally a humble key manager, today MetaMask serves over 30 million monthly active users as a decentralized application development platform, an aggregator of decentralized cryptocurrency exchanges, and a decentralized identity manager.
About the Transactions Team
MetaMask’s Transactions team helps millions of people discover, try, and safely use web3. We create experiences that make the wallet easier to access, understand, and return to through better onboarding, smarter activation flows, and core wallet features. Our mission is to make Web3 exploration simple, safe, and rewarding while maintaining the trust that defines MetaMask.
We design across Extension and Mobile, partnering closely with product, engineering, marketing, and user research. We move fast, experiment often, and stay grounded in craft. Every decision is informed by real users, rapid learning, and a shared drive to build the best wallet experience in Web3.
What you’ll do
As a Design Director at MetaMask, you will oversee the entire product area within the Transactions team. You’ll be responsible for creating scalable systems for feedback, coaching, and recognition, enabling senior ICs to lead autonomously and with influence. Your leadership will drive programs that enhance both people development and craft excellence across a large and evolving team.You’ll explore problems from multiple angles, bring clarity to ambiguous challenges, and deliver designs that balance growth goals with usability and trust. Whether it’s optimizing the transaction experience, crafting new activation surfaces, or identifying patterns across journeys, your work will directly impact how millions of people experience MetaMask for the first time—and keep coming back.
You’ll also help elevate design quality across the team by giving thoughtful feedback, partnering closely with engineers, and mentoring other designers. You’ll be a key voice in shaping the design culture and process on a high-impact, fast-moving team.
Would be great if you brought this to the role
- Deep experience (10+ years) as a design leader and shipping digital products at scale, with a portfolio demonstrating impact across multiple teams and business areas
- Design and launch scalable programs that accelerate skill growth and elevate design craft, evolving them as the team and product develop.
- Co-create multi-quarter team roadmaps and lead strategic staffing decisions with cross-functional partners.
- Ensure clarity of goals and seamless collaboration among team members and stakeholders, resolving ambiguity and facilitating decision-making.
- Ability to lead projects from zero to one as well as iterate on mature surfaces
- Strength in systems thinking, interaction design, and content-aware UX
- A collaborative spirit and experience partnering across engineering, product, marketing, research, and content
- Experience mentoring or leveling up other designers on your team
- Familiarity with Figma, design systems, and remote design workflows
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
The salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills.
US pay range (not including bonus, equity or other benefits)
$172,000—$257,000 USD
Benefits
- Competitive benefits
- Equity
- Recognized in the blockchain and Web3 ecosystem
- Continuous learning & opportunities
- Unlimited vacation/holidays
- Flexible working arrangements
- Remote first