Company Description

Insights is a Learning and Development company which aims to change the world through the power of self-awareness. 

Our core purpose is to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything they do. Like any brilliant team we’re made up of different people. A career at Insights is about welcoming people for who they are, and supporting their journey towards whoever they want to become.

At Insights, design isn’t just how things look. It’s how people experience us — digitally, physically and emotionally. We’re looking for a Design Manager to lead our brilliant, multi‑disciplinary design team and help shape a clear, connected experience across UX, interaction, visual and print design.

Help shape how the Insights experience looks, feels and works — everywhere.

Job Description

This is a hands‑on management role where you’ll set the direction, grow the craft, and make sure great design shows up consistently across our products, services and brand.

You'll love bringing people together, turning strategy into beautifully simple experiences, and help UX designers do the best work of their careers.

You’ll be trusted to lead, supported to grow, and encouraged to shape how design shows up across the whole organisation — not just one product or channel. You’ll work with passionate people who care deeply about creating meaningful experiences, and you’ll have the space to do work you’re proud of.

What you’ll be doing

You’ll lead and inspire a mixed design team of UX, interaction, visual and print and help shape how design works across Insights. That means you’ll:

Set a clear UX and visual design vision aligned to our business goals
Make sure our digital products, interaction patterns, brand expression and printed materials feel joined‑up and intentional
Champion user‑centred, inclusive and accessible design across everything we create
Guide teams on when to explore, prototype, experiment and refine, using the right tools at the right time
Support designers to grow their craft, confidence and impact — whatever their specialism
Work closely with Product, Engineering, Brand, Marketing and Operations to solve real problems together
Influence senior stakeholders and help shape decisions that matter

How you’ll make an impact

You bring structure without stifling creativity. You help designers and stakeholders see the bigger picture.

Translate organisational strategy into a cohesive experience vision
Embed strong design practice, from service design and journey mapping to high‑fidelity visuals and print
Encourage experimentation, learning and evidence‑based iteration
Create a culture of constructive feedback that’s challenging, supportive and safe
Help designers understand how their craft connects to the wider experience

As a people manager, you’ll:

Lead with trust, empathy and clarity
Support designers with different strengths and ambitions
Provide meaningful feedback, clear progression paths and space to grow
Handle performance, conflict and delegation with confidence and care
Build a team culture where people feel valued, heard and inspired to do great work

Qualifications

What you’re great at

Turning user and business needs into clear direction for UX, interaction and visual design
Guiding teams through exploration — wireframes, prototypes, interaction patterns, visuals and print layouts
Creating consistent, inclusive and accessible experiences across digital and physical formats
Communicating design thinking clearly to both creative and non‑creative audiences
Collaborating across product, engineering, research, marketing and brand
Influencing at scale and embedding best practice across an organisation

How you’ll show up

Inspired by the purpose of Insights and motivated to help people and organisations thrive
Comfortable working with autonomy and owning your work end‑to‑end
Open, curious and happy to learn from failure
Respectful, inclusive and collaborative — you value different perspectives
Honest, thoughtful and constructive in how you give and receive feedback

Additional Information

Benefits:

• 35 days holidays
• Discretionary Annual Bonus
• Private Medical Insurance/BUPA Menopause Plan
• Income Protection
• Pension Plan
• Health Cash Plan
• Life Assurance
• Electric Car Scheme
• Gym-flex
• Employee Giving
• My Advantage – Employee Discounts
• Critical Illness cover
• Employee Assistance Program
• Holiday purchase option
• Flexible working

Everyone is welcome at Insights. We’re dedicated to creating a space where you belong — that means accepting you for who you are now and supporting you on your journey towards whoever you want to become.

Our colourful solutions help people see themselves and others in a new light and we love encouraging our diverse global community to experience the transformational power of Insights Discovery. Through listening and learning, we will continue to foster the connections that matter to build a more inclusive culture.

It is in our nature to nurture. We have developed an organisation which puts care for our people, inclusion, belonging and wellbeing at the heart of our approach. We’re strengthened by a community where we work together to co-create a culture that celebrates difference and welcomes everybody.

We love learning. We want to be better tomorrow than we are today and we’re up for the journey. Unapologetically human, undoubtedly individual. Colourful to our core.

Read more about inclusivity at Insights via the vacancy page on our website: https://www.insights.com/inclusively-insights/