This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Lead Designer – Digital UI/UX (Subscription) in the United States.

As the Lead Designer, you will own the end-to-end user experience for subscription-based digital products, shaping how users engage, convert, and retain across the full customer journey. You will design intuitive interfaces, optimize onboarding and trial experiences, and refine in-app interactions that directly influence subscription KPIs. This role requires close collaboration with product, engineering, content, and analytics teams to ensure design decisions are data-informed, user-centric, and high-performing. You will be hands-on in creating wireframes, prototypes, and high-fidelity visuals, while also championing design standards and best practices across the organization. Your work will have a tangible impact on user activation, engagement, and long-term retention, all while fostering an inclusive and innovative design culture.

Accountabilities
Lead and define a user-centered design vision for subscription-based SaaS products and content-driven experiences.
Design onboarding funnels, activation flows, dashboards, and in-app moments that drive conversions, retention, and recurring engagement.
Create wireframes, prototypes, high-fidelity designs, and interaction models that communicate complex ideas simply.
Iterate rapidly based on qualitative insights, quantitative data, A/B testing, and user research.
Partner with product managers to translate user problems into actionable design solutions.
Collaborate with engineers to ensure design feasibility, accessibility, and high-quality implementation.
Work with analytics and growth teams to measure funnel performance, identify friction points, and optimize user experiences.
Requirements
5+ years of experience in product/UI/UX design, with proven expertise in subscription-based SaaS or content-centric applications.
Strong track record designing intuitive interfaces and optimizing onboarding, trial, and subscription flows.
Deep understanding of growth loops, activation metrics, and user engagement KPIs.
Experience with analytics platforms (GA, Amplitude, Mixpanel, Heap) and A/B testing to drive measurable UX improvements.
Mastery of visual design principles and tools, particularly Figma.
Ability to communicate design decisions clearly to cross-functional teams.
Experience in service design, customer journey mapping, or lifecycle-focused UX.
Basic proficiency in front-end technologies (HTML/CSS/JavaScript) to collaborate effectively with engineers.
Familiarity with content-driven product design and its impact on user comprehension and engagement.
Bachelor’s degree in Design, HCI, or related field; equivalent professional experience considered.
Benefits
Competitive salary: $130,000 – $150,000, depending on experience and location.
Comprehensive benefits including medical, dental, vision, 401(k), profit sharing, and stock options.
Flexible time-off policies (PTO, sick leave, company holidays).
Opportunities to lead and influence design across high-impact digital products.
Collaborative, inclusive, and innovative work environment with cross-functional exposure.
Professional development and mentorship opportunities to grow your design career.

Freshworks

Lead Designer - Digital UI/UX (Subscription)