This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Lead Designer – Digital UI/UX (Subscription) in the United States.
As the Lead Designer, you will own the end-to-end user experience for subscription-based digital products, shaping how users engage, convert, and retain across the full customer journey. You will design intuitive interfaces, optimize onboarding and trial experiences, and refine in-app interactions that directly influence subscription KPIs. This role requires close collaboration with product, engineering, content, and analytics teams to ensure design decisions are data-informed, user-centric, and high-performing. You will be hands-on in creating wireframes, prototypes, and high-fidelity visuals, while also championing design standards and best practices across the organization. Your work will have a tangible impact on user activation, engagement, and long-term retention, all while fostering an inclusive and innovative design culture.
- Accountabilities
- Lead and define a user-centered design vision for subscription-based SaaS products and content-driven experiences.
- Design onboarding funnels, activation flows, dashboards, and in-app moments that drive conversions, retention, and recurring engagement.
- Create wireframes, prototypes, high-fidelity designs, and interaction models that communicate complex ideas simply.
- Iterate rapidly based on qualitative insights, quantitative data, A/B testing, and user research.
- Partner with product managers to translate user problems into actionable design solutions.
- Collaborate with engineers to ensure design feasibility, accessibility, and high-quality implementation.
- Work with analytics and growth teams to measure funnel performance, identify friction points, and optimize user experiences.
- Requirements
- 5+ years of experience in product/UI/UX design, with proven expertise in subscription-based SaaS or content-centric applications.
- Strong track record designing intuitive interfaces and optimizing onboarding, trial, and subscription flows.
- Deep understanding of growth loops, activation metrics, and user engagement KPIs.
- Experience with analytics platforms (GA, Amplitude, Mixpanel, Heap) and A/B testing to drive measurable UX improvements.
- Mastery of visual design principles and tools, particularly Figma.
- Ability to communicate design decisions clearly to cross-functional teams.
- Experience in service design, customer journey mapping, or lifecycle-focused UX.
- Basic proficiency in front-end technologies (HTML/CSS/JavaScript) to collaborate effectively with engineers.
- Familiarity with content-driven product design and its impact on user comprehension and engagement.
- Bachelor’s degree in Design, HCI, or related field; equivalent professional experience considered.
- Benefits
- Competitive salary: $130,000 – $150,000, depending on experience and location.
- Comprehensive benefits including medical, dental, vision, 401(k), profit sharing, and stock options.
- Flexible time-off policies (PTO, sick leave, company holidays).
- Opportunities to lead and influence design across high-impact digital products.
- Collaborative, inclusive, and innovative work environment with cross-functional exposure.
- Professional development and mentorship opportunities to grow your design career.
