Lead Product Designer

Company Description

Luxury Escapes is one of the world's fastest growing travel businesses, with over 8 million users!

We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community. 

Awarded as one of the 'Best Places to Work’ by the AFR; employee experience is king here - we go above and beyond to make every workday something to look forward to! 

Job Description

A bit about the role:
You’ll take the lead on end-to-end products across multiple channels to improve how our customers discover and book their dream holidays. You’ll own the entire design process - from concept to delivery - bringing your creative vision to life. 

Your responsibilities will include simplifying complex problems into holistic solutions that consider both customer and business needs, planning and managing multiple streams of work, conducting user research and testing, and fostering strong relationships with stakeholders. 

** Luxury Escapes is an in-person company. We work and collaborate together, face to face in our Barangaroo office.**

Our Product Design team:
The Luxury Escapes Product Design Team is a group of passionate experts who work closely together to craft exceptional experiences for our customers. We foster a highly collaborative environment, emphasising mutual support, continuous learning, and having fun throughout the journey.   

• We start each day with brief stand-ups to get everyone up to speed on ongoing projects  
• We host weekly Design Forums for designers to showcase their work and get feedback from the whole design team  
• We engage in regular customer testing and share insights with the rest of the business  
• We do monthly team retros to acknowledge successes and explore areas for improvement.   

What you'll do as part of the role:

• Seek to understand user needs, and business goals and translate them into user-friendly solutions. 
• Generate wireframes, visual mock-ups, and prototypes that will be tested, validated and iterated upon. 
• Effectively and clearly communicate design ideas and solutions to stakeholders with the ability to take on feedback and build from it. 
• Validate and enhance your designs iteratively by conducting customer testing. 

Qualifications

What we're looking for    

• You bring extensive experience in user-centred product design, with a proven track record of leading end-to-end design processes for complex digital products.  
• You’re an expert in Figma, with deep knowledge of prototyping and design systems.  
• You excel at working both independently and with cross-functional teams, including product managers and engineers.  
• You have a deep understanding of responsive design and an eye for detail is particularly important when providing detailed handovers to the engineering team. 
• You thrive in fast-paced environments, expertly juggling priorities to deliver on tight timelines.  

If you're excited about the opportunity to shape the future of travel and have a portfolio that showcases your product thinking and UI/UX design expertise (bonus points for e-commerce and travel experience!), we’d love to hear from you.

Please ensure your application includes a link to your portfolio. Applications submitted without a portfolio link will not be considered.

Additional Information

What's in it for you?

• Competitive remuneration package
• First-class health and well-being program, with breakfast and catered lunch provided five days a week.
• Fun and flexible working environment – Friday afternoon onsite gatherings (wine included!) and monthly celebrations.
• Opportunity to experience the travel we sell through famils.
• A fun, dynamic environment with a collaborative team.
• Generous staff discount and birthday leave!

If you’re interested in the role but don't check every box, apply anyway, we’d love to hear from you!

We embrace diversity in our people and make hiring decisions based on your experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview.

As a 2025 Circle Back Initiative employer, we're committed to responding to every applicant.