About the Role
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Product Designer - REMOTE. In this critical role, you will advocate for users through innovative product design and collaborate with cross-disciplinary teams to enhance public services. Your insights will drive design decisions, ensuring that services are not only effective but also accessible and sustainable. This is a unique opportunity to influence how government agencies serve the public and to contribute to a movement that emphasizes the importance of user-centered design. With your skills and experience, you will enable teams to improve and sustain these services long-term.
Accountabilities
- Partner with product managers, engineers, and researchers to shape product strategy and ensure solutions meet user needs.
- Plan and conduct research to uncover needs, policies, and operational constraints, then synthesize findings into actionable insights and artifacts.
- Define end-to-end flows and interaction patterns that scale across complex systems and service journeys.
- Create interfaces that are clear, usable, and accessible, while evolving design systems for reuse and consistency.
- Prototype quickly and iteratively — from sketches to clickable mockups — to validate ideas and reduce risk.
- Build accessibility, privacy, and security into designs from the start, aligning with Section 508 standards.
- Align design decisions with measurable outcomes such as objectives and key results (OKRs) and key performance indicators (KPIs).
- Help federal teams sustain improvements by delivering training and enablement, and by leaving behind reusable resources.
Requirements
- Experience planning, conducting, and synthesizing research to inform product design.
- Ability to design scalable end-to-end flows and interactions grounded in usability and accessibility best practices.
- Skills in creating interfaces with clear information hierarchy, visual design, and maintainability in mind.
- Familiarity with structured design processes and how to apply them in lean/agile environments.
- Strong facilitation and communication skills with users, teammates, and stakeholders.
- Commitment to equipping federal teams with documentation, training, and mentoring.
- Ability to work effectively in a professional services environment.
- Passion for improving public outcomes through great government services.
Benefits
- Medical, dental, and vision insurance.
- Short-term and long-term disability insurance.
- Life and AD&D insurance.
- Flexible paid-time-off policy, generally around 25 days per year plus 11 paid federal holidays.
- Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents.
- Performance rewards, including annual salary increases and bonuses.
- Up to $2,000 allowance for professional development.
- Flexibility to work remotely within a supportive environment.
