HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
About the role:
Location: Remote within India
Team: Product Design
Reports to: Director / VP Product Design
Type: Full-time
Span: 5–7 Product Designers (Assoc → Senior/Lead)
Mode: ~50% Individual Contributor, ~50% People Leadership
We’re looking for a Product Design Manager who can lead by doing—someone equally comfortable defining strategy, mentoring designers, and getting into Figma to solve hard problems.
You’ve spent 8–10 years in product design for SaaS platforms and products, including leadership experience in SaaS or AI-driven products. You can zoom out to align design direction with business outcomes and zoom in to deliver pixel-perfect interfaces that inspire the team.
You’ll report to the Design Director or the VP of Product Design and lead a team of product designers while maintaining individual contributor responsibilities on key initiatives.
As a player–coach, you’ll shape both the craft and culture of design. You’ll guide the team through ambiguity, set a high bar for quality, and balance creative vision with execution speed. You’ll use research, data, and storytelling to influence product strategy, ensuring design plays a central role in how we build, launch, and scale.
Experience with AI-powered design tooling is mandatory. Applications without a folio will not be considered.
In This Role, You Will
