Product Design Manager - (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy. 

🤝 Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

Glovo is hiring a Product Design Manager to join our UX team. In this role, you’ll collaborate closely with UX Research, Content Design, Data, Product, and Engineering teams, all collaborating to drive cohesive, user-centered solutions.

As a Product Design Manager, you’ll guide and support a small team of Product Designers, working alongside the UX Director to shape and elevate strategy for the Customer App. Leveraging your expertise, you’ll connect insights across projects, ensuring design excellence and cohesion. You’ll proactively tackle challenges, lead impactful design initiatives to enhance UX’s role, and contribute hands-on to projects to drive high UX standards across the team. 

THE JOURNEY

• Foster relationships and collaboration cross-discipline and act as a consistent advocate for our end users in product discussions, reviews, and critiques, exerting influence towards positive outcomes.
• Be part of the UX Leadership team reporting to the UX Director, working alongside other leads to ensure quality and cohesion of practices across projects and pods.
• Lead projects or initiatives, help define the strategy, objectives and set the vision for the user experience of our product.
• As a hands-on leader, you actively participate in project execution, addressing challenges, proposing solutions, and offering support to raise the bar and accelerate progress. For strategic projects, you take the lead in the conceptual definition and execution end-to-end.
• Manage stakeholders, business priorities, and projects as well as help reports prioritize work ensuring the right balance of product and UX community-focused initiatives. Identify gaps in capacity and resourcing, proactively raising headcount needs.
• Provide mentorship and leadership to talented ICs to improve performance and career advancement. Understand the career development needs of each direct report, as well as the business needs of Glovo, and how to align both effectively and engagingly.
• Encourage and enable an ego-free collaborative environment, where all give and receive feedback regardless of role or level and where diverse viewpoints and working styles are welcome.
• You will contribute and ensure the adoption of our Design System, supporting senior and junior peers doing so.
  
  

WHAT YOU WILL BRING TO THE RIDE

• You have at least 5+ years of experience with end-to-end product design.
• You are people-focused with practical experience managing and mentoring other designers and demonstrating the ability to help them navigate ambiguity.
• You understand business goals and product metrics, think holistically, and can balance short-term needs while keeping an eye on long-term strategic goals.
• You have experience with quantitative and qualitative research methods and take an active role together with UXR ensuring the Product makes data-informed and empathic decisions.
• You have excellent spoken and written English, and strong communication and stakeholder management skills.
• You are a master of your craft with critical thinking, able to proactively jump in at any stage of the design process to help your team succeed.
• You are enthusiastic and eager to continuously improve and learn. You have strong interpersonal skills and enjoy collaborative and dynamic environments.
• You’ve built and scaled hybrid component libraries across teams (i.e.: Design Systems).

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?