Your role:
Product Designers contribute to the strategic overhaul of our internal facing digital product experiences to help artists, songwriters, producers, A&R, marketing and finance users build long lasting music careers for Artists and Songwriters, push boundaries and find new innovative ways to improve our business. Product Designers at WMG thrive in fast-paced environments and have a proven track record of simplifying the complex. In this role you will collaborate cross-functionally with content designers, product managers and engineers to create intuitive, user-centered and innovative digital products. Your primary focus will be on transforming these business-to-business tools to elevate them to have consumer-grade interfaces and ensuring that our products are not only functional but also delightful to use. You will be responsible for contributing to crafting experiences that guide users, establish consistent and repeatable patterns for our design system, and drive engagement.
Here you’ll get to:
- Design at global scale, working on the most important products that power our business and further WMG’s position as the fastest growing major record label in the world
- Drive the planning, execution, and analysis of user research studies, usability testing, and other user-centered design methodologies to meet project goalsDevelop a strong understanding of user goals, workflows, and pain points through research and discovery
- Design user-centered experiences that balance user needs, business goals, and technical constraintsTranslate research findings into actionable design insights and recommendations that drive product improvements.
- Collaborate closely with product managers, engineers, and content designers to integrate user insights, opportunities and requirements into the product development processes.
- Ensure that design solutions meet accessibility standards and guidelines for an inclusive user experience.
- Collaborate and communicate work in regular design critiques as well as technical and stakeholder reviews.
- Stay current with industry trends, best practices, and emerging technologies in product design and user experience.
- Help shape the culture, engagement and processes of the WMG User Experience team and larger Technology Organization in this time of growth and change.
- Learn from and collaborate with folks from across the music and tech industry to grow your career and industry knowledge.
- Explore how AI can enhance your design process, from synthesizing research to transforming concepts into functional prototypes.
About you:
- At least 2-3 years of proven experience in Product Design, UX Design, or similar roles with a strong portfolio showcasing how you’ve designed, delivered and optimized intuitive and impactful experiences for complex B2B products.
- Proven track record of bringing a consumer sensibility to experiences and tackling complex flows and customer journeys but still producing elegant and efficient business products that solve complex, data intensive problems.
- You can work independently or on a team and constantly strive to raise the design bar through applying a wider variety of design skills (e.g., design thinking, design strategy, user problem definition, information architecture, service design).
- You understand that strategy also requires alignment and are able to lead workshops to align the team and stakeholders around a vision and approach.
- You know that modern design happens at the systems level not just interface elements or pages and are passionate about design systems and accessibility.
- Strong proficiency in Figma and knowledge of other major design and AI prototyping tools as well as user testing platforms.
- Laser focused on solving for user needs, with a strong understanding of user-centered design principles and user research and testing methodologies.
- Excellent communication and presentation skills, with the ability to articulate complex design concepts to cross-functional teams.
- Strong collaboration skills across disciplines and stakeholders. You welcome feedback, are a good listener and value a wide range of opinions and perspectives.
$72,000 - $90,000 a year
Compensation: This position offers a base salary of $72,000 - $90,000 CAD. In addition to base salary, this role is eligible for a performance based annual bonus.
Vacancy Status: This posting is for an active, existing vacancy.
