Your role:
You’ll join the Content Creation team with a clear mission: to help ecommerce businesses create and send beautiful, on-brand, and personalized emails that drive real growth. At the heart of this role is empowering merchants to make their marketing both visually stunning and deeply relevant — turning great ideas into emails that truly connect with their audience.
What you’ll do @Omnisend:
- Take ownership of the user experience within your product area—shaping it end-to-end with clarity and intent.
- Translate insights from research, product data, and strategy into compelling, user-centered design solutions.
- Drive iterative design decisions that balance user needs, technical realities, and business outcomes.
- Champion design quality and consistency across all product surfaces and customer touchpoints.
- Raise the bar for product design, contributing to a culture of craft, critique, and continuous improvement.
- Advance our design system, ensuring it supports scalable, efficient delivery across teams.
We expect that you’ll bring:
- 3+ years of hands-on product design experience (UX & UI) in user-centric tech environments, with a portfolio of shipped design work.
- Strong skills in interaction design, lo-fi and hi-fi prototyping.
- A customer-first mindset and the ability to translate insights into thoughtful, intuitive solutions.
- Hands-on experience with user research—planning, conducting, and applying both moderated and unmoderated methods.
- Ability to clearly communicate design rationale and advocate for users in cross-functional discussions.
- Strategic thinking that connects design decisions to user needs, product goals, and long-term impact.
- Understanding of how design systems are built, maintained, and scaled across teams.
- Proficiency in Figma; experience with tools like Mixpanel is a plus.
- Proven experience working within multidisciplinary product teams.
- Strong sense of ownership, initiative, and a collaborative approach to problem-solving.
- Experience mentoring other designers and/or leading initiatives is a strong advantage.
How we work and what we value:
- Aligned and focused – Company-wide OKRs and the GIST framework keep us working toward clear, meaningful outcomes.
- Experiment-driven – We ship quickly to learn, test ideas early, and improve based on real feedback.
- Customer and data-informed – We talk to users regularly and use product metrics to guide our decisions.
- Product-led growth – We believe the product experience should drive adoption, retention, and long-term success.
What we offer in return:
- Gross salary starting at 5500 EUR/month based on experience.
- Quarterly salary reviews.
- An unlimited learning budget for self-improvement complying with the best interest of Omnisend
- Working methods and best practices inspired by the best tech companies in Silicon Valley
- Over 80% senior colleagues in Product - and over half company-wide - to accelerate your growth
- Flexible working hours and remote work possibilities
- Private health insurance
- Unlimited access to psychotherapy
- Workstation budget
- Personalized work anniversary gifts (house cleaning, spa treatments, international flights etc.)
- Annual company trip abroad, company gatherings twice a year, team-led teambuildings
- Additional days off for KASP and Rifleman’s Union members
Omnisend is an email and SMS marketing platform built for ecommerce brands. With one-click integration to major ecommerce platforms, intuitive automation, and powerful email templates, we make sophisticated marketing effortless — no learning curve required.
Award-winning 24/7/365 customer support? Check. A platform trusted by growing brands and seasoned pros alike? Absolutely. The idea that “great marketing needs to be expensive”? Our 150,000+ customers prove that wrong every day.
