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Freshworks

US • US

Product Designer - UDS Registry

full-time • Remote • US • $118,150 - $201,250
product design
mobile applications
ux
enterprise applications
ux research

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Designer - UDS Registry in the United States.

This role offers the opportunity to shape the user experience of a highly secure software platform used across multiple enterprise and government workflows. The Product Designer will craft intuitive, information-dense interfaces for diverse users, from developers to executive stakeholders, ensuring usability without compromising security. You will lead UX research, prototyping, and high-fidelity design across desktop and mobile applications while collaborating with cross-functional teams to deliver secure, efficient, and visually cohesive solutions. This position requires a designer who thrives in high-stakes, technically complex environments, translating complex workflows into user-friendly interfaces. Success in this role directly impacts productivity, security, and the overall user satisfaction of mission-critical software.

Accountabilities:

  • Lead the design of multi-user enterprise applications with complex workflows, ensuring intuitive and accessible interfaces across desktop and mobile platforms.
  • Conduct UX research, usability testing, and stakeholder interviews to inform iterative design solutions.
  • Develop and maintain user personas, journey maps, site maps, and other design artifacts to align product decisions with user needs.
  • Collaborate with engineers to implement designs effectively while balancing usability, security, and technical feasibility.
  • Facilitate design sprints, prototyping sessions, and remote workshops to drive consensus and gather feedback.
  • Document design solutions and contribute to shared component libraries for consistency across the product suite.
  • Ensure designs comply with accessibility standards (WCAG 2.1 AA minimum) and incorporate security requirements into user flows.
  • Requirements:
  • 5+ years of product design experience, with at least 2 years designing enterprise B2B or B2G applications.
  • Proven portfolio showcasing complex, multi-step workflows, information-dense interfaces, and responsive design across device sizes.
  • Expert proficiency in Figma and shared design libraries; strong interaction design skills.
  • Familiarity with security-focused software, DevSecOps practices, and compliance frameworks such as FedRAMP or STIGs is highly desirable.
  • Excellent verbal and visual communication skills to present designs to technical and non-technical stakeholders.
  • Proven ability to work independently, manage projects across distributed teams, and thrive in ambiguous problem spaces.
  • Preferred: experience designing for government, military, or highly regulated industries; familiarity with OCI registries, containers, or package management systems.
  • Benefits:
  • Competitive salary (Mid: $118,150 - $159,850; Senior: $148,750 - $201,250) based on experience and interview performance.
  • Medical, dental, and vision insurance with 100% company-paid premiums.
  • Life insurance and disability coverage.
  • 401(k) retirement plan and company stock options.
  • Home office budget for remote work setup.
  • Unlimited paid time off, plus mandatory 10 days off, 11 federal holidays, and extended holiday weeks.
  • Paid parental leave.
  • Learning and professional development reimbursement, including conference fees and travel.