About the Role
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.
The Role
As the Senior Product Designer at AXS, you'll be part of a fun, dynamic and creative team. In this role, you will be responsible for creating intuitive, user-centered designs for our enterprise platform, ensuring seamless and enjoyable experiences for both our customers and clients. You will be leading and producing these solutions by collaborating closely with cross-functional teams, including product managers, developers, project managers, and other direct stakeholders to translate user needs and business goals into innovative design solutions.
What Will You Do?
- Lead in the discovery, design, and build of products already in the design phase or from scratch
- Design interfaces that are simple, functional, and elegant for complex systems
- Acting as a steward for our design system.
- Lead, analyze, and synthesize quantitative and qualitative research to inform design decisions.
- Influence the future vision and strategic decisions with your product and exectuive team.
- Provide direct and impactful feedback to other designers on the team, helping designers on adjacent product teams grow their skills.
- Ensure product meets criteria for efficiency, effectiveness and user satisfaction according to common usability standards.
- Champion user-centric designs by understanding the underlying motivations and pain points of our users, and consistently thinking from their perspective.
- Research and understand industry trends and emerging technologies to incorporate into design processes.
- Ensure UI designs are consistent with brand guidelines and design standards.
- Actively gather peer and stakeholder feedback and make iterative improvements based on the insights received.
What Will You Bring?
- 4-6 years relevant product design experience (experience within a ticketing company is preferred)
- A portfolio of work that demonstrates an advanced understanding of information hierarchy, business objectives, good usability practices and a solid sense of aesthetics.
- Expertise in participating and providing feedback in internal design reviews
- Excellent written and verbal communication skills with the ability to present a rationale for design decisions
- Advanced understanding of user experience principles
- Advanced knowledge of Figma and other industry standard design tools
- An expert understanding of the design and product development processes
- Proficient in Microsoft applications such as Word, Excel, Outlook
- Knowledge of web site structure and functionality; understanding of how web-based technologies apply to web design such as HTML, Flash, CSS, and AJAX
Location: Tempe, AZ
Pay Scale: $94,722.30- $136,000
Bonus: This position is eligible for a bonus under the current bonus plan requirements.
Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.
What’s in it for You?
- Extraordinary People – we’re not kidding!
- Meaningful Mission – Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
- Development & Learning – Opportunities for learning and leveling up through training and education reimbursement.
- Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.
