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MetaPhase Consulting

Remote

Senior UX Researcher/Designer

full-timeRemote$100,000 - $140,000
design
ux
research

About the Role

Oddball believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space. 

We’re looking for a Senior UX Researcher / Designer to help shape the user experience of a federal health  platform that enables beneficiaries to manage claims, reimbursements, and status tracking. In this role, you’ll lead the research and design of user-centric workflows, ensure accessibility and usability excellence, and partner across engineering, product and data teams to deliver intuitive, scalable solutions.

What you'll be doing:

  • Conduct user research (interviews, usability testing, surveys) to uncover insights and translate them into intuitive experience designs.
  • Design wireframes, prototypes and high-fidelity visuals for web/mobile interfaces, ensuring consistency with a Microsoft Dynamics 365 / .NET-based backend environment.
  • Collaborate with product, engineering and UX teams to align design solutions with technical capabilities, accessibility (Section 508) and performance considerations.
  • Define and track UX metrics (task success, error rates, satisfaction), and iterate designs based on real-user feedback.
  • Ensure accessibility, inclusivity and usability best-practices—including compliance with federal health standards and modern design systems.
  • Work closely with front-end engineers to ensure designs are implemented as intended and maintain consistency across releases.
  • Contribute to the UX design system, component library and documentation to scale consistent experiences.

What you’ll bring:

  • Strong experience as a UX Researcher and Designer (5+ years) with proven work in complex, enterprise or federal health/digital service environments.
  • Hands-on experience in user research methods, usability testing and translating insights into design deliverables (wireframes, prototypes, specs).
  • Proficiency with design and prototyping tools (e.g., Figma, Sketch, Adobe XD) and experience working with front-end engineering teams.
  • Knowledge of accessibility standards (Section 508, WCAG) and inclusive design practices.
  • Comfortable working in a data and system-driven context, translating business/technical constraints (e.g., Dynamics 365, .NET services) into user-friendly experiences.
  • Excellent collaboration and communication skills—able to influence across cross-functional teams (product, engineering, data, compliance).
  • Strong portfolio demonstrating both research and design outcomes—showing how you moved beyond design to measurable user impact.
  • Performs other related duties as assigned

Requirements:

  • Applicants must be authorized to work in the United States. In alignment with federal contract requirements, certain roles may also require U.S. citizenship and the ability to obtain and maintain a federal background investigation and/or a security clearance.

Education:

  • Bachelor’s degree

Benefits:

  • Fully remote
  • Annual stipend
  • Comprehensive Benefits Package
  • Company Match 401(k) plan
  • Flexible PTO, Paid Holidays