Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
As a Content Designer, you are the bridge between our users and our products. Your expertise in crafting clear, concise, and accurate content not only builds trust with our users but also transforms complex product features into intuitive, easy-to-understand experiences. You will foster relationships with key stakeholders across various departments, including Product Management, Product Design, Marketing, User Research, Engineering, and Localization.
What You’ll Be Doing
- Craft clear, concise, and user-centered content for digital products, including UI text, microcopy, error messages, tooltips, and onboarding flows, ensuring a seamless and intuitive user experience.
- Collaborate closely with product managers, product designers, UX researchers, and developers to understand user needs, product goals, and technical constraints, and deliver content that enhances functionality and usability.
- Develop content strategies that align with the company’s brand voice and tone, driving consistency across platforms and products, while adapting to different user personas, use cases, and business needs.
- Conduct user research, A/B testing, and content audits to analyze the effectiveness of content, gather insights, and iterate on content solutions to improve user engagement and satisfaction.
- Create and maintain content guidelines, style guides, and best practices to ensure a cohesive content experience across multiple teams and projects, fostering alignment and scalability.
What We Look For In You
- Demonstrated years of experience in UX writing or content design experience
- Experience with common design software and content management systems.
- Experience collaborating with stakeholders from Product Management, Product Design, Marketing, User Research, Engineering, and Globalization.
- Experience defining, tracking, and reporting on content metrics and an ability to communicate this efficiently to the team
- Ability to adapt quickly and work with a global team across different timezones in a fast-paced environment
- Familiarity working with compliance and legal teams during the content development and approval process.
- A portfolio or selection of writing samples and past work to share.
Nice to Haves
- Ability to understand and communicate in Mandarin.
- Ability to work independently or async with your team members.
- Passionate about crypto and the idea of democratizing finance.
- Deep understanding of Web3 space, partically about DEX.
Perks & Benefits
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
