Services Cost Analyst

Position Summary

The Services Cost Analyst is an integral member of the Global Services organization, reporting to the Manager, Reliability. This role focuses on developing, analyzing, and optimizing automated reports to monitor and manage the costs associated with delivering operational services for battery energy storage systems. A critical aspect of this position involves auditing data to ensure accuracy and collaborating with relevant teams to uphold high data quality standards.

By leveraging insights from cost analysis, the Services Cost Analyst will enhance the organization’s OPEX (operational expenditure) cost model, ensuring precise service budgets and pricing for global projects. This role requires close collaboration with central and regional teams across the Americas, APAC, and EMEA to align cost metrics and reporting methodologies.

Key Responsibilities

Report Development & Optimization

• Design, implement, and maintain automated reports to track operational service costs.
• Analyze cost data to identify trends and propose strategies for cost optimization and reporting accuracy.

Data Audit & Quality Assurance

• Conduct regular audits of underlying report data to ensure consistency and reliability.
• Collaborate with manual data entry teams to resolve discrepancies and improve data entry processes.

Operational Service Analysis

• Evaluate cost drivers for performance guarantees, spare parts programs, equipment warranties, optimization services, and professional services.
• Assess the financial impact of operational service commitments, such as degradation, capacity, and availability guarantees.

OPEX Model Enhancement

• Integrate cost analysis insights into the OPEX cost model to enhance accuracy and predictability.
• Collaborate with pricing teams to ensure the model supports competitive, region-specific service pricing.

Cross-Functional Collaboration

• Partner with central and regional teams to validate data inputs and ensure consistency in methodologies and reporting practices.
• Work with stakeholders across the Americas, APAC, and EMEA to address regional cost considerations and priorities.

Strategic Contribution

• Provide actionable recommendations to reduce service delivery costs while maintaining high reliability and operational excellence.
• Support long-term business strategy by delivering insights that inform service design, budgeting, and strategic planning.

Required Qualifications

• Bachelor’s degree in Finance, Business Administration, Data Analytics, Engineering, or a related field.
• Minimum of 3 years of experience in financial or cost analysis, preferably in energy, renewables, or a service-oriented industry.
• Strong analytical and problem-solving skills with a proven ability to interpret complex data sets and deliver actionable insights.
• Proficiency with data visualization and reporting tools (e.g., Tableau, Power BI) and advanced Excel skills.
• Experience in OPEX cost modeling and budget development.

Desired Skills

• Familiarity with operational services for battery energy storage systems or similar technologies.
• Understanding of regional market dynamics in the Americas, APAC, and EMEA.
• Strong communication and interpersonal skills with the ability to convey complex findings to diverse stakeholders.
• Experience in global, cross-functional collaboration.

Attributes for Success

• Analytical mindset with attention to detail, accuracy, and continuous improvement.
• Strong interpersonal skills, capable of building relationships and influencing decisions across teams and regions.
• Dedication to data integrity and a proactive approach to resolving discrepancies.
• Adaptability to thrive in a fast-paced, dynamic environment.
• Passion for leveraging data and analytics to drive operational and strategic improvements.