Description
Work. Serve. Thrive.
Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.
Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.
Learn more about Feeding America here.
This is a hybrid position based out of Feeding America’s Chicago office location. At Feeding America, we believe in offering a flexible work environment. Employees can be in the office an average of 2 days a week (when not travelling for work) and work from home on other days. Employees also have access to a 30-day “work anywhere” program during the course of each calendar year that can be combined with PTO and/or holidays.
The Specialist, Digital Experience Creator is a strategic thinker and imaginative storyteller responsible for crafting dynamic, user-centered brand experiences across all digital platforms. From concept to execution, this role integrates visual design, interaction, and innovation to ensure that every digital touchpoint is engaging, accessible, and deeply aligned with Feeding America’s brand voice, mission, and values.
Compensation
Here at Feeding America national organization, equality is central to our mission and is an integral part of our compensation policies and structures. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions.
Salary Range: $78,000 - $83,000 Based on Experience.
Benefits: A comprehensive list of benefits available to full-time employees can be found here.
Responsibilities:
- Design and Build Compelling Digital Experiences
Create visually engaging and intuitive digital content across platforms (web, mobile, email, and social), ensuring alignment with brand guidelines and user needs.
- Innovate with Emerging Technologies
Explore and apply new digital tools and storytelling formats (e.g., interactive content, motion graphics, AR/VR, Webflow, Figma prototypes) to elevate brand experiences.
- Champion User-Centered Design
Apply UX/UI best practices to ensure all digital touchpoints are accessible, inclusive, responsive, and tailored to diverse audience behaviors and preferences.
- Lead Digital Creative for Campaigns
Drive concepting and execution of digital experience elements within brand and marketing campaigns, testing and iterating as needed to maximize performance and engagement.
- Collaborate Across Functions
Partner with brand, web, content, and marketing teams to ensure seamless integration of digital assets and alignment with storytelling and campaign objectives.
- Prototype and Iterate
Rapidly mockup and test interactive concepts, incorporating feedback, usability insights, and performance data to refine and improve digital experiences.
- Ensure Accessibility and Responsiveness
Design digital content that meets accessibility standards (WCAG), performs across all devices and browsers, and reflects the organization’s equity-centered approach.
- Develop Bilingual and Culturally Responsive Content
Create assets in both English and Spanish that resonate with diverse audiences and reflect cultural nuance and relevance.
- Monitor Trends and Recommend Solutions
Stay up to date on digital design, technology, and experience trends; proactively introduce new ideas, tools, and formats that improve audience engagement.
- Maintain and Optimize Digital Asset Libraries
Organize, manage, and continuously improve digital templates, assets, and creative libraries for consistency, efficiency, and reuse.
Required Experience and Qualifications:
- 1-2 years of experience in digital design, interactive media, UX/UI design, or creative technology.
- Proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, After Effects), Figma, and motion/interactive platforms (e.g., Webflow, Lottie, Adobe XD).
- Experience designing for web, mobile, and emerging platforms with a strong eye for detail, usability, and visual storytelling.
- Understanding of digital accessibility and inclusion standards (e.g., WCAG 2.1 or later).
- Strong portfolio showcasing a range of digital experience work, demonstrating strategic thinking, creativity, and execution from concept to delivery.
- Excellent collaboration, time management, and communication skills with the ability to balance multiple priorities and partners.
Preferred:
- Familiarity with front-end principles (HTML/CSS/JavaScript).
- Experience working in mission-driven or nonprofit organizations.
- Experience with user research or usability testing to inform creative decisions.
- Knowledge of social impact or advocacy-focused campaigns.
- Bilingual proficiency in English and Spanish, with ability to design content that resonates culturally and linguistically with diverse audiences.
Required Leadership Competencies:
- Fosters an Enterprise Mindset
- Fosters an Open and Supportive Environment
- Leads with Accountability
- Collaborates Internally and Externally
- Focuses on People and Teams
- Manages Organization and Business Complexity
- Communicates with Impact and Influence
Feeding America’s goal is to attract, develop, retain, and promote a talented diverse workforce where all employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. We intentionally seek out diverse perspectives and skills on our teams, knowing that it makes us stronger as an organization and better equipped to serve our neighbors in need. We encourage all individuals, including those from historically under-represented communities and individuals with lived experience of hunger, to apply.
Feeding America participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
