Kobie Marketing
st. petersburg, florida, columbus, ohio, dallas, texas, atlanta georgia, detroit, michigan, minneapolis, minnesota, indianapolis, indiana, baton rouge, louisiana, annapolis, maryland, jersey city, new jersey, jackson, mississippi, nashville, tennessee, philadelphia, pennsylvania, richmond, virginia, raleigh, north carolina
Sr. Product Designer, Conversational AI
About the team and what we'll build together
We’re redesigning how marketers, analysts, and loyalty strategists interact with technology — moving from forms and dashboards to conversational and agentic UX that’s intelligent, adaptive, and outcomes-focused. We’re looking for a Senior Product Designer who can define and execute a best-in-class UX/UI strategy across our platform. You’ll partner closely with Product, Engineering, and Data teams to reimagine user flows, design intuitive interfaces, and embed intelligent AI interactions throughout our ecosystem.
This is a hands-on individual contributor role for someone who loves crafting elegant solutions, shaping interface language, and bringing next-generation user experiences to life — not just wireframing but owning the end-to-end design journey.
How you will make an impact
- Lead the UX vision and execution for our loyalty and marketing technology platform, with a focus on agent-driven and conversational interfaces
- Design end-to-end user experiences: user flows, wireframes, interaction models, and polished UI
- Translate abstract problems into clear, intuitive UX structures that guide user decision-making
- Develop and maintain a design system with naming taxonomy and UX/UI standards
- Collaborate deeply with Product, Engineering, and Innovation to build scalable, accessible, and performant features
- Prototype and test designs with best-in-class usability principles and using tools like Figma, Framer, or AI-based generators and usability
- Advocate for the user at every step — including under ambiguous, fast-moving product cycles
What you need to be successful
- 5–8+ years in UX/UI design, with a portfolio that spans B2B SaaS, platforms, or complex workflows
- Strong experience designing systems with intelligent assistants, chatbots, or AI-powered interactions, within marketing technology preferred
- AI-first mentality in workflow methods and fluency in Figma or other design and prototyping tools, and user research methods
- Ability to lead cross-functional conversations and influence without authority
- Deep understanding of design systems, naming conventions, and UX writing
- Preferred Skills & Experience:
- Experience designing for loyalty, marketing tech, CRM, or customer data platforms
- Familiarity with LLM and agent design patterns
- Knowledge of accessibility standards (WCAG), performance optimization, and front-end collaboration