Role Duties and Responsibilities

Support product teams by applying User-Centered Design (UCD) best practices throughout the software lifecycle.
Engage with end users through the agile product development process to ensure solutions meet operational needs.
Establish feedback loops with customers and apply the Build–Measure–Learn cycle to guide iterative product development.
Conduct user research, including interviews, usability testing, and surveys, to validate design assumptions.
Create design artifacts such as sketches, flows, wireframes, high-fidelity mockups, and interactive prototypes.
Ensure all design work complies with accessibility standards (WCAG, Section 508) and follows industry best practices for inclusive design.
Collaborate with Product Managers on backlog refinement and prioritization to align design priorities with business value.
Provide clarification to developers during implementation to ensure user expectations are met.
Collaborate within cross-functional Agile/DevSecOps teams, actively participating in standups, demos, and retrospectives.
Present and communicate design decisions effectively to stakeholders and senior leadership.

Essential Skills and Experience

Experience in designing innovative digital products/systems in a NATO or National defense institution
Proven UI/UX industry experience on complex web and/or mobile application design projects (flows, wireframes, mockups, prototypes)
Strong skills in user research, usability testing, and user-centered design methods (interviews, usability studies, feedback integration).
Experience collaborating in Agile/DevSecOps environments (standups, demos, retrospectives), including backlog refinement with Product Managers
Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Adobe XD, Axure, InVision).
Knowledge and practical application of accessibility standards (WCAG, Section 508) and inclusive design principles (WCAG, Section 508, etc.)
Experience producing deliverables such as wireframes, user flows, prototypes, and high-fidelity mockups.
Strong communication, facilitation, and stakeholder collaboration skill (explaining design concepts, working with PMs/devs).
Portfolio of work demonstrating past design solutions and methodology (flows, wireframes, visual designs, case studies)
Certification in UI/UX or related field (UI Design, UX Analyst, Human-Centered Design).

Education

University degree in Human Computer Interaction (HCI), Human Factors, Human Centered Design/Engineering, or related discipline.

Language Proficiency

Working Policy

Contract Duration

Ui-Ux Designer (Remote)