UX Architect

About the Role

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

The UX Architect will play a pivotal role in shaping the digital transformation journey at Zones. This position focuses on designing elegant, intuitive, and user-centric experiences for data-intensive applications, ecommerce platforms, and double-sided marketplaces. As part of the Zones Digital team, the UX Designer/Architect will collaborate with business leaders, industry partners, and customers to transform innovative ideas into impactful solutions. The ideal candidate will bring a strong foundation in design, creativity, and agile principles, combined with excellent problem-solving and communication skills to deliver seamless, engaging digital experiences.

What you’ll do as the UX Architect:

Employees employed in the role of UX Designer/Architect shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Create and own the information architecture for Zones client facing self support application as well as the tool that powers Zones’ employee successes.
• Complete hands-on information architecture work, such as site maps, digital ecosystem mapping, user flows, wireframing, and prototyping.
• Facilitate client workshops and drive clients to thoughtful, considered decisions.
• Research and understand the target audiences' needs, tasks, and goals and create relevant artifacts, such as personas, journey maps.
• Conduct user research, such as remote usability testing, card sorting, surveys, heuristics evaluations, interviews, and contextual inquiries.
• Convey the expected experience through supporting documentation, such as user stories, requirements, or functional annotations.
• Occasionally, you will participate in sales activities by quickly understanding a potential client's needs and outlining a vision appropriate for the budget, ask, and core user needs.
• Create efficient and reusable UI design system.
• Identifying and resolve performance and scalability issues

What you will bring to the team:

• 5+ years of progressive product design and engineering experience.
• 5+ years of experience as a UX designer for enterprise software.
• 5+ years of experience in software development building e-commerce software.
• Proficiency with prototyping tools such as Axure, Sketch, Adobe XD, Figma
• Experience with research and usability testing tools such as UserTesting.com, Userlytics.com, Pendo, etc

Your Education

• BS/MS in Computer Science or related field, and or relevant experience.

Zones offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.

We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Job Timings: 7:00 PM to 4:00 AM (Pakistan Time)