UX/UI Designer
full-time • Hybrid
ui
software engineering
design
ux
Help us use technology to make a big green dent in the universe!
Kraken powers some of the most innovative global developments in energy.
We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.
Kraken Customer
What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimising resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.
Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.
What you'll do...
- You’ll be improving the user experience and interface of different areas of Kraken, and help shape how our users will interact with them.
- Work day-to-day in a cross-functional team with different stakeholders (developers, PMs, users, clients) when designing new features and products
- Collaborate to building and maintaining our Design system, its library, documentation and patterns
- Work on User research, UX and UI end-to-end
- Share designs for feedback early & often and offer design feedback to other team members
- Plan and facilitate workshops, user interviews, usability testing and discovery activities to understand how we can best meet users’ needs
- Confidently delegate smaller tasks and projects to more junior designers, to better prioritise your time
- Refining and adding to our design process documentation, onboarding materials and trying out new design processes with the team where possible
- Communicate with both technical and non-technical colleagues, successfully supporting in defining roadmaps for projects with big picture strategy
What you'll need...
- At least 2 years of professional experience designing digital products
- Experience using Design Systems and component libraries
- High proficiency with Figma - It is our main design tool
- Design processes, knowing what steps are needed and which ones can be skipped based on the specific project or problem you are working on
- Experience working with teams composed of designers, PMs, Front-End and Back-End developers
- Attention to detail when designing, being precise and ensuring something is done well rather than fast but poorly
- The ability to focus on user needs and knowing how to improve usability/UX
- A focus on accessibility and inclusion when designing components, interfaces and interactions
- Fluent English + more languages are beneficial.
- Considering front-end frameworks (Bootstrap, React…), HTML and CSS to be able to communicate your designs with devs and find workarounds when feasibility issues occur
- Participating in project stand-up meetings with developers
- Usage of project management software like Asana, knowledge of the agile process and organising work with tasks
- Knowledge of web accessibility and designing for accessibility
- Using analytics tools (Google Analytics, Hotjar…)
- Performing user interviews and user testing
You'll also need to a have at least a basic understanding of/experience with: